The results obtained from the evaluation process help the organization to determine whether its information systems are effective and efficient or otherwise. The process of monitoring, evaluating, and modifying of existing information systems to make required or desirable improvements may be termed as System Maintenance.

 

           In cost/benefit evaluation of the various expected costs, the benefits to be expected from the system and expected savings is done. The cost/benefit analysis determines the cost-effectiveness of the system. The various categories of costs and benefits are measured and included in cost/benefit analysis.

 

           Selecting hardware and software for implementing information system in an organization is a serious and time-consuming process that passes through several phases. The main steps of the selection process are listed below:

 


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