The term commerce is define as trading of good & services or if ‘e’ for ‘electronic’ is added to this, the definition of e – commerce is defined as trading of goods, services, information or anything else of value between two entities over the internet.
Following are some definations of e – commerce:-
1. It is the ability to conduct business electronically over the internet.
2. It means managing transactions using networking and electronic means.
3. It is a platform for selling products & services via internet.
Characteristics of e – commerce:-
1. Establishment of B to B relationship.
2. Electronic payment.
3. e – distribution of products & services.
4. Exchange of information.
5. Pre and post – sales support.
6. Customer relationship management.